Frequently Asked Questions
What is the Sunday Salon Experience?
The Sunday Salon Experience is an exclusive salon day held on the third Sunday of each month, created specifically for new and returning non-members. It's a relaxed, personalized appointment where you'll receive exceptional care without the rush of a busy salon schedule.
How many appointments are available each month?
There are 4 appointments available at 9am, 11am, 1pm and 3pm
Why are appointments so limited?
The Sunday Salon Experience is intentionally limited to just four appointments each month so every guest receives my full attention without the pressure of a packed schedule.
Can I book more than one service?
Yes. You may book only one service per person per Sunday.
Can I schedule multiple Sunday appointments in advance?
Yes. If the next month is showing availability, you may schedule ahead for that and another deposit will be required. Scheduling is available 45 days in advance.
Do I have to pay a deposit?
Yes. Deposits are $50 with the exception of quickweave services which include hair so the deposit is more
Can I reschedule my appointment?
Yes. You may reschedule your appointment up to 48 hours prior to your appointment. Only when rescheduling, your deposit will transfer one time to the next month only. If you reschedule within 48 hours, your deposit cannot be transferred.
What happens if I cancel my appointment?
You may cancel your appointment up to 48 hours in advance. If you cancel it, your deposit cannot be transferred to the next month. Consider rescheduling to avoid losing your deposit.
If I cancel a quickweave appointment, can I keep the hair?
Yes. However, the hair is discounted with the service so if you cancel the service and want to keep the hair, you will be required to pay full price for the hair. If you reschedule, you hair will be held until the following month.
Why don't you offer all of your services?
Rather than offering my full service menu, I've carefully selected the three services that allow me to create the biggest impact in one appointment while introducing you to my healthy hair philosophy. This keeps the experience simple, focused, and results-driven.
Can I request another style?
No. You may only choose from the hairstyles that are offered.
Can I bring my own hair?
You are required to bring your own hair for crochet services. You may not bring your own hair for quickweave services.
What if my hair is damaged?
That's exactly why I'm here. Whether you're dealing with breakage, dryness, thinning, or damage from heat or chemicals, your hair is in good hands. Every appointment is personalized to your hair's specific needs, with treatments and recommendations designed to restore its health over time. My goal is for you to leave each visit with hair that's healthier than when you walked in.
Should I remove my current hairstyle first?
Yes. Please arrive with your previous style removed and your hair thoroughly detangled. This allows us to begin your service on time and gives you the best experience possible. If additional time is needed to remove excessive tangles or detangle your hair before shampooing, a detangling fee may be added based on the amount of time required.
Can children come with me?
No. To preserve the relaxing atmosphere of the Sunday Salon Experience, I kindly ask that you do not bring children or extra guests to your appointment. This time is intentionally designed to give you a peaceful, uninterrupted experience where you can fully relax while receiving personalized care for your hair.
Do you service children?
No. I do not service children. However, upon becoming a TYS member, we can discuss options for occasional appointments for your own children.
How will I know when a spot opens for membership?
You will need to join the waitlist first. Upon joining, you will be amongst the first people to know when a new member spot becomes available.
Can I continue booking Sunday appointments while I'm on the waitlist?
Yes. You're not under an obligation to join the membership. If ever you get to the point where you desire more consistent hair care, then you may consider membership and join the waitlist.
Do you post client photos online?
Yes. I take before and after photos for progress tracking and posting content. If you mention that you do not wish to have your photos posted, they will not be posted online.
Do you accept walk-ins?
No. Because of the limited availability and services requiring a consultation, walk-ins are not accepted. Some services require 24 hours notice to book while others require 2 weeks.
What products do you use?
We use professional products. Ashtae products is the main line but we also use Amika, Kenra, and Olaplex. Ashtae is our retail product line for at home use.
Do you work with all hair textures?
Yes. I specialize in caring for the unique needs of black women's hair, including both natural and relaxed textures. Whether your hair is straight, wavy, curly, coily, or tightly textured, every appointment is customized to your hair's condition, goals, and lifestyle to help you achieve healthier, more manageable hair.
Can I eat during my appointment?
Yes. You may bring food but it can only be consumed in the waiting area.
